Corporate
philosophy
Our complete production and services are orientated on the needs and
wishes of our customers and the prevailing market requirements. All
processes are rigorously monitored for feasible improvements in
order to guarantee the optimal and continuous quality of our
products and a customer-friendly service. This is the prerequisite
for consolidating the trust given in our reliability and the high
technical standard of the products that are manufactured in
Neuenrade and sold world-wide - and thus to greatly distinguish
ourselves from our competitors.
Goals
Our aims regarding quality are based upon the expectations of our
customers with the integration of our suppliers as well as taking
the economical aspects into consideration. The decisive factors are
- the highest possible customer-satisfaction
- the continuous improvement of productivity
- the reduction of faults
- the close co-operation with key suppliers
Customers
Our customers are our challenge. Every single order received
represents a vote of confidence for the capabilities of each and
every department and all manufacturing processes at Elisental. We
consider it our responsibility to continuously confirm the trusted
co-operation, with our performance, reliability and service.
Suppliers
The integration of efficient suppliers is the prerequisite for an
efficient co-operation between the customer and Elisental.
Products
Our product diversity is Elisental's sign of strength. Therefore, it
is necessary to continually optimise our products to suit the needs
of our customers. This is the guarantee for our future.
Product safety
A high standard of product safety is an important part in the mosaic
of consolidating the close ties of our customers to the company.
Product safety means the exclusion of all possible risks. Beginning
with the examination of the contract to the procurement of our raw
materials and the production, to the transport of our products - the
customer's applications for and demands on our products are
continually monitored - be it in the automotive industry, the
foodstuffs industry, the building industry and many others.
Staff
Motivated and qualified personnel are the potential for our success.
And we intend to continually utilise this potential. Success can
only grow from the effective interaction of all powers. That means
the smooth collaboration within and between the individual
departments. Each and every member of staff knows that his
activities are a part of the whole and are usually the preliminary
stage of a following activity in another area. Motivation, unbridled
commitment and technical competence in all areas are the trademark
of Elisental.
Environment
We have made it our obligation to act with utmost responsibility
towards the environment and nature.
Information
Amongst our key responsibilities is the internal and external
transfer of information.
Obligations
We wish to be exemplary in our decisions and actions and commit
ourselves fully to our company. In this fashion we guarantee the
fulfilment of the requirements agreed with the customer and to reach
the client with a predefined high standard of quality. Our
quality-management system is a means of fulfilling our obligations.
|
